eProcess

Our eProcess service offering provides our clients with a proven process-framework and foundation that addresses the business process redesign needs that arise during the normal course of eBusiness projects. This service integrates the “new digital economy” business processes with the “brick and mortar” systems and processes. In addition, these process improvements capitalize on change occurring in the organization to maximize the return on investment that the eBusiness projects can provide. Pittsburgh Solutions uses a five step process for this service.

Discovery
During the discovery stage, the key stakeholders and processes are identified to provide a baseline of activities to address during the process improvement effort.

“As Is”
The “As Is” stage documents the current process and workflows that are in use by the enterprise.

“To Be”
The “To Be” stage develops new processes and workflows that support the eBusiness solutions. In this phase, our industry-specific, process-framework is used as a baseline of “best practices” business processes to follow in the new Digital Economy. Whether you are a “dot-com” or a “brick and mortar” organization, this framework expedites this phase.

Define
During the definition stage, we document the new business rules and requirements that must be met by the eBusiness solutions to support the evolving business needs. Our framework is used as a baseline for defining the new business rules and requirements to expedite this process.

Transition
Thetransition stage defines and plans the business and organizational changes that need to be put into place to support the new eBusiness solutions.