Our eProcess service offering
provides our clients with a proven process-framework and foundation
that addresses the business process redesign needs that arise during
the normal course of eBusiness projects. This service integrates
the “new digital economy” business processes with the “brick and
mortar” systems and processes. In addition, these process improvements
capitalize on change occurring in the organization to maximize the
return on investment that the eBusiness projects can provide. Pittsburgh
Solutions uses a five step process for this service.
During the discovery stage, the key stakeholders and processes are
identified to provide a baseline of activities to address during
the process improvement effort.
The “As Is” stage documents the current process and workflows that
are in use by the enterprise.
The “To Be” stage develops new processes and workflows that support
the eBusiness solutions. In this phase, our industry-specific, process-framework
is used as a baseline of “best practices” business processes to
follow in the new Digital Economy. Whether you are a “dot-com” or
a “brick and mortar” organization, this framework expedites this
During the definition stage, we document the new business rules
and requirements that must be met by the eBusiness solutions to
support the evolving business needs. Our framework is used as a
baseline for defining the new business rules and requirements to
expedite this process.
Thetransition stage defines and plans the business and organizational
changes that need to be put into place to support the new eBusiness